Saturday, April 08, 2006

Heights of Customer Service

For the first time in my life i visited a treassuary yesterday and i saw the heights of customer service. If the full form of PSC is Public Service Commission and if thats how ppl get into this office the name should be changed to Public Screwing Commission coz.

The systems there are obsolete. The Cash reciept was on one corner and then from there the challan was taken to other corner of the office which took 5 min for the peon to carry. I was instructed to wait for the callan counter foil to come. I waited for 53 mins and after utter frustration i approached the peon and he said the challan has not reached this section. I informed him tat the person who was standing behind me in the queue left 45 mins back. He went and checked again ( Another 10 mis) he came back and replied the challan was not there. Then i went back to the cash counter and he checked the floor "my challan for 75,000 Rs was lying on the floor" the peon was happy to see that it was not his mistake and he gave me the counter foil after 5 mins.

World Class service at your FOOT STEPS !!!!!

India SHINE !!! and this kerala is again set for an ellection !!!!

5 comments:

Anonymous said...

things will never change in india because this is india.this blog looks like some oldie grumbling about things not going according to his wish.common its high time you accept the fact and adjust to the system because u cannot do anything to change it.....

Tricksand said...

Thanx anony for the comment but i feel i can atleast write about all these :)

Anonymous said...

ya i agree u can write down your feelings and thats the reason you have a blog for. i am sorry if i was rude but as soon as i read your blog those were the feelings i had and thus wrote it down.

clash said...

We need to Fuck this system; dude!!

Maya Cassis said...

oof that is totally annoying!and how did you go through those 53 or more minutes...you really need to treat yourself to an ice cream after that!!